HELP CENTER
How can we help?
We're here to support you — Monday through Sunday, across 30+ countries.
Find what you need, faster.
FAQ
Frequently asked questions.
How long does shipping take?
Orders are dispatched within 1-2 business days. Delivery typically takes 7-14 days for international orders.
Which devices are compatible with DockCharger?
Our chargers support all Qi-enabled Samsung Galaxy and Apple iPhone models. Check each product page for specific device compatibility including Galaxy S, Z Fold, Z Flip, Watch, Buds, iPhone, Apple Watch, and AirPods.
What is your return policy?
We offer a 30-day money-back guarantee. If you're not satisfied, return the product in its original packaging for a full refund — no questions asked.
Do you ship internationally?
Yes, we ship to 30+ countries worldwide. Shipping is free on all orders.
What warranty do you offer?
Every DockCharger product comes with a 2-year warranty covering manufacturing defects and premature wear. Contact us if you experience any issues.
Is DockCharger affiliated with Samsung or Apple?
No. DockCharger is an independent brand that designs accessories compatible with Samsung Galaxy and Apple devices. We are not affiliated with or endorsed by Samsung Electronics or Apple Inc.
STILL NEED HELP?
Get in touch
Our team typically responds within 24 hours, Monday through Sunday.
Contact form
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Email
info@ichargingdocks.com
Response within 24 hours -
HEADQUARTERS
Nico Jessekade 33
1087 MG Amsterdam
The Netherlands -
COMPANY
DockCharger Global
KvK: 81625960